Terms & Conditions

Last Updated: January 2025

1.Acceptance of Terms

By accessing Lucky Legends online casino, registering an account, or using any of our gaming services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gaming Policy.

1.1 Legal Agreement

These Terms constitute a legally binding agreement between you ("User", "Player", "You") and Lucky Legends casino ("we", "us", "our", "Lucky Legends"). If you do not agree with any part of these Terms, you must not use our services.

1.2 Amendments

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Lucky Legends casino website. Your continued use of our services after such modifications constitutes acceptance of the updated Terms. We recommend reviewing this page regularly.

2.Eligibility and Account Registration

2.1 Age Requirements

To register with Lucky Legends login and use our services, you must:

• Be at least 19 years of age (legal gambling age in Canada)
• Be legally permitted to participate in online gaming activities in your jurisdiction
• Not be prohibited from gambling under any applicable laws
• Act in your own personal capacity, not on behalf of any third party

2.2 Geographic Restrictions

Lucky Legends online casino services are intended for residents of Canada. By registering, you confirm that you are physically located in a jurisdiction where online gambling is legal. We reserve the right to verify your location and restrict access from prohibited territories.

2.3 Account Registration

When creating your Lucky Legends login account, you must:

• Provide accurate, current, and complete information
• Maintain only one account per person, household, or IP address
• Keep your login credentials confidential and secure
• Notify us immediately of any unauthorized use of your account
• Complete identity verification when requested

2.4 Account Verification

Lucky Legends casino reserves the right to request verification documents at any time, including but not limited to government-issued ID, proof of address, and payment method verification. Failure to provide requested documents may result in account suspension or closure.

3.Account Security and Responsibilities

3.1 Password Security

You are responsible for maintaining the confidentiality of your Lucky Legends login password and account information. You agree to notify us immediately if you suspect any unauthorized access to your account. Lucky Legends will not be liable for any losses resulting from unauthorized use of your account.

3.2 Account Activity

You are solely responsible for all activities that occur under your account, including:

• All deposits, wagers, and withdrawals made through your account
• All communications sent from your account
• All bonus claims and promotional participation
• Compliance with all terms and conditions

3.3 Prohibited Activities

The following activities are strictly prohibited on Lucky Legends casino:

• Creating multiple accounts or sharing accounts with others
• Using VPNs or proxy servers to disguise your location
• Engaging in fraudulent, abusive, or collusive behavior
• Exploiting software bugs or errors for personal gain
• Using automated systems or bots to play games
• Money laundering or other illegal financial activities
• Attempting to reverse engineer or manipulate our software
• Providing false or misleading information

4.Deposits and Payments

4.1 Accepted Payment Methods

Lucky Legends online casino accepts various payment methods for deposits, including credit/debit cards, e-wallets, bank transfers, and cryptocurrency. Available methods may vary based on your location. All payments must be made from accounts in your own name.

4.2 Deposit Limits

Minimum and maximum deposit amounts are displayed during the deposit process. You may set personal deposit limits as part of our responsible gaming commitment. We reserve the right to impose deposit limits at our discretion.

4.3 Currency

Your Lucky Legends login account will be maintained in Canadian Dollars (CAD) unless otherwise specified. Currency conversion fees may apply for transactions in other currencies.

4.4 Transaction Fees

Lucky Legends casino does not charge fees for deposits or withdrawals. However, your payment provider may impose their own fees. Any third-party fees are your responsibility.

5.Withdrawals

5.1 Withdrawal Requests

To request a withdrawal from your Lucky Legends casino account:

• Your account must be fully verified
• All bonus wagering requirements must be completed
• Withdrawals must meet minimum withdrawal amounts
• Funds must be withdrawn to the same payment method used for deposits where possible

5.2 Processing Times

Withdrawal requests are processed within 24-48 hours after approval. Additional time may be required for bank transfers and certain payment methods. Lucky Legends reserves the right to delay withdrawals for verification purposes.

5.3 Withdrawal Limits

Standard withdrawal limits apply to all accounts. Higher limits may be available for VIP players. We reserve the right to adjust withdrawal limits based on account activity and verification status.

5.4 Anti-Money Laundering

Lucky Legends login complies with all applicable anti-money laundering regulations. We may request additional documentation and refuse suspicious transactions. Deposits must be wagered at least once before withdrawal.

6.Bonuses and Promotions

6.1 Bonus Terms

All Lucky Legends bonus offers, including the Lucky Legends casino welcome bonus and ongoing promotions, are subject to specific terms and conditions. Bonus terms are displayed on each promotional page and must be accepted before claiming.

6.2 Wagering Requirements

Bonuses are subject to wagering requirements before withdrawal:

• Wagering requirements vary by bonus type and are clearly stated
• Different games contribute different percentages toward requirements
• Maximum bet limits apply while wagering bonuses
• Bonus funds and winnings may be forfeited if terms are violated

6.3 Bonus Abuse

Lucky Legends casino reserves the right to void bonuses and winnings if we detect bonus abuse, including but not limited to creating multiple accounts to claim bonuses, irregular betting patterns, or coordinated play. Our decision on bonus abuse is final.

6.4 Promotional Changes

We reserve the right to modify, suspend, or cancel any promotion at any time without prior notice. Current Lucky Legends bonus terms always supersede previous versions.

7.Game Rules and Fairness

7.1 Game Integrity

All games on Lucky Legends online casino use certified Random Number Generators (RNG) to ensure fair and random outcomes. Game results cannot be predicted or manipulated. Return to Player (RTP) percentages are displayed for each game.

7.2 Game Rules

Each game has specific rules available within the game interface. You agree to play games according to their established rules. Lucky Legends is not responsible for misunderstanding of game rules.

7.3 Disconnections

In the event of a disconnection during gameplay, any completed game rounds will stand, and the outcome will be credited to your account. Unfinished rounds may be voided or continued once you reconnect.

7.4 Malfunctions

All game malfunctions void pays and plays. If a technical error occurs that affects game outcomes, Lucky Legends reserves the right to void affected bets and refund stakes. Disputes will be resolved at our sole discretion.

8.Responsible Gaming

8.1 Self-Exclusion

Lucky Legends casino is committed to responsible gaming. You may self-exclude from our services for a specified period by contacting customer support. During self-exclusion, you will not be able to access your Lucky Legends login account.

8.2 Deposit Limits

You can set daily, weekly, or monthly deposit limits through your account settings. Limit increases require a 24-hour cooling-off period. Limit decreases take effect immediately.

8.3 Time-Out

You may take a temporary break from gambling by setting a time-out period ranging from 24 hours to 6 weeks. During this time, you cannot access your account or receive promotional communications.

8.4 Problem Gambling Resources

If you believe you have a gambling problem, please contact:

• Problem Gambling Helpline: 1-866-531-2600
• Gamblers Anonymous Canada: www.gamblersanonymous.org
• Responsible Gambling Council: www.responsiblegambling.org

9.Intellectual Property

9.1 Ownership

All content on Lucky Legends online casino, including but not limited to software, graphics, logos, text, and the Lucky Legends mobile app, is the property of Lucky Legends or its licensors and is protected by intellectual property laws.

9.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use Lucky Legends casino services for personal entertainment purposes only. This license does not permit you to download, modify, reproduce, or distribute any content.

9.3 Restrictions

You may not:

• Copy, modify, or create derivative works from our content
• Reverse engineer or decompile our software
• Use our trademarks or branding without written permission
• Frame or mirror any part of our website
• Use automated systems to access our services

10.Privacy and Data Protection

10.1 Data Collection

Lucky Legends login collects personal information necessary to provide our services, verify your identity, and comply with legal obligations. Our detailed Privacy Policy explains what data we collect and how we use it.

10.2 Data Security

We implement industry-standard security measures to protect your personal and financial information. However, no internet transmission is completely secure. You acknowledge that you provide information at your own risk.

10.3 Third-Party Sharing

We may share your information with trusted third-party service providers, payment processors, and regulatory authorities as necessary. We do not sell your personal information to third parties for marketing purposes.

11.Account Closure and Suspension

11.1 Voluntary Closure

You may close your Lucky Legends casino account at any time by contacting customer support. Pending withdrawals must be processed before account closure. We may require a cooling-off period before closure is finalized.

11.2 Suspension by Lucky Legends

We reserve the right to suspend or close your account immediately if:

• You violate these Terms and Conditions
• We suspect fraudulent or illegal activity
• You provide false or misleading information
• We are required to do so by law or regulation
• You engage in abusive behavior toward staff or other players

11.3 Consequences of Closure

Upon account closure or suspension, all pending bonuses and promotions will be forfeited. We reserve the right to withhold funds if there is evidence of terms violations, fraud, or illegal activity pending investigation.

12.Dispute Resolution

12.1 Customer Support

If you have any concerns or disputes regarding Lucky Legends online casino services, please contact our customer support team first. We will make reasonable efforts to resolve disputes amicably.

12.2 Complaints Procedure

For formal complaints:

1. Submit your complaint in writing via email to our support team
2. Include your account details, transaction references, and a detailed description
3. We will investigate and respond within 10 business days
4. If unsatisfied with our response, you may escalate to our licensing authority

12.3 Final Decision

Lucky Legends casino management reserves the right to make final decisions on all disputes. Our decision will be binding, and you agree to accept such decisions as final.

13.Limitation of Liability

13.1 Service Availability

Lucky Legends casino strives to provide uninterrupted service but cannot guarantee 100% uptime. We are not liable for service interruptions due to maintenance, technical issues, or circumstances beyond our control.

13.2 Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Lucky Legends mobile app or website will be error-free or that defects will be corrected.

13.3 Limitation of Damages

To the maximum extent permitted by law, Lucky Legends will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, even if we have been advised of the possibility of such damages.

13.4 Maximum Liability

Our total liability to you for any claims arising from your use of Lucky Legends login services shall not exceed the amount of your deposits in the six months preceding the claim.

14.Governing Law and Jurisdiction

14.1 Applicable Law

These Terms and Conditions are governed by and construed in accordance with the laws of Canada and the applicable provincial laws where you reside.

14.2 Jurisdiction

Any disputes arising from these Terms or your use of Lucky Legends casino services shall be subject to the exclusive jurisdiction of the courts of Canada.

15.General Provisions

15.1 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15.2 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

15.3 Assignment

You may not assign or transfer your rights or obligations under these Terms. Lucky Legends may assign these Terms to any successor entity or third party.

15.4 Entire Agreement

These Terms, together with our Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and Lucky Legends regarding your use of our services.

15.5 Language

These Terms are provided in English. In case of any discrepancies between translations, the English version shall prevail.